Customer sessions · revision 4
Customer sessions use a stable event identifier to break equal occurrence timestamps.
Grouped by customer_id
Ordered by event_time → event_id
Journey boundary 30 minutes of inactivity
Customer events
Trusted customer actions across web and mobile
Ready to analyze
Successor draft v5 · Updated Jul 26, 2026
Event Vocabulary
The business Events defined by Customer events v4. Expand an Event to inspect its exact predicates and recorded Data check.
Predicates
event_name = 'product_viewed'
31% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Predicates
event_name = 'add_to_cart'
12% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Predicates
page_action = 'checkout_start'
7.8% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Predicates
event_name = 'checkout_completed'payment_status one of 'paid,captured'
19.4% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Predicates
event_name = 'order_viewed'
9.4% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Predicates
event_name = 'support_opened'page_action = 'open_help'
3.2% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Predicates
event_name = 'refund_requested'
1.1% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Predicates
payment_status = 'failed'
1.9% of sampled rows matched
Checked Jul 25, 2026 using 10,000 sampled rows.
Journey Profiles
Profiles define which events belong together, their exact order, and when a new journey begins.
Sources and checks
9/9 required
Available to analyses
customer_idevent_timeevent_idevent_namechannelorder_idpage_urlpayment_statuspage_actionLatest data check Jul 25, 2026
Scoped to main.customer360.customer_event_stream.- Sampled rows
- 10,000
- Classified
- 91%
- Overlap
- 2.1%
Source snapshot not recorded
Used by
Shared Analyses pinned to this exact version.
Version history
Published snapshots remain independently inspectable and runnable.
Stewardship
Customer Analytics
Event Model owner
3 contributors
You can edit and publish the active successor draft.